6012 Atwood Dr
Richmond, KY 40475

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Sales: 859-623-3252

Used Cars: 859-623-3252

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 5:30pm

Reviews of Gates Ford Lincoln

Overall Rating:

3.6 (out of 5)

69% recommend this dealer

13 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best car buying experience I’ve ever had

Reviewed by Penny from Berea, KyOctober 07, 2023

If I could give them 10 stars I would. Been looking for a little used starter car for my teenage son (new driver), and seen a Dodge Dart they had. The moment we stepped on the lot we were met by this precious, friendly voice, Justain Jones. I could not have asked for anyone better to assist us in our car buying endeavor. The staff worked hard to make sure we got what we wanted and were satisfied with our purchase. Everyone that I encountered there was extremely courteous and friendly and I highly recommend that you give them the opportunity to serve you in your next car buy. God bless you fellas at Gates Ford Lincoln!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you, Penny! We appreciate the kind words and are so happy you had such a great experience with our staff at Gates Ford Lincoln. We truly are grateful for the recommendation!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Excellent dealership

Reviewed by Lex from LexingtonAugust 24, 2023

Excellent customer service all around. Highly recommend! They let my wife test drive vehicles at the dealership and then ultimately delivered the car to our door.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for letting us know what a great all around experience you and your wife had. Excellent customer service is incredibly important to us at Gates Ford Lincoln. Hope to see you again soon!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

GREAT JOB

Reviewed by Andrew D from FRANKFORT, KYAugust 09, 2023

Brandon did a great job! Quick, efficient, and a great price! Good job by the finance department also! Overall a great experience in car buying!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the excellent feedback. We are happy to hear how great Brandon was to work with!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Gates Ford Lincoln

Welcome to Gates Ford Lincoln, one of Kentucky's most trusted Ford dealerships! Whether you're from Richmond, Lexington, Nicholasville or anywhere else, we proudly provide our customers with exceptional service and inventory. We have an incredible selection of Ford or Lincoln vehicles and used cars to choose from. We appreciate you taking the time today to visit our web site, our goal is to provide you with detailed information as well as allow you to conveniently get any information you need for the car buying experience.

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