4080 Lexington Rd
Nicholasville, KY 40356

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Sales: 859-316-2196

Used Cars: 859-271-1800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Pinnacle Ford

Overall Rating:

2.4 (out of 5)

63% recommend this dealer

162 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Add 2K to whatever online quote you see for a used car

Reviewed by Honda Inq from Nicholasville, KyJune 10, 2024

Add 2K to whatever online quote you see for a used car for some clear coat nonsense. Along with a much higher than industry standard of 699 doc fee. Roughly +2500 on any used car compared to others.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

ANYONE that deals with Jared Gaiennie deserves what they

Reviewed by kkrollApril 30, 2024

ANYONE that deals with Jared Gaiennie deserves what they get. Conman and liar was his title at the other stores he has worked at. He not only screws over customers but employees as well. Let's see where he has worked at. Alabama, Georgia Florida, Kentucky all a trail of failures. One dealership in Pensacola Florida burned down while he was there.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

First time online car buyer.

Reviewed by Kennie K from Roanoke, VA April 25, 2024

First time online car buyer. I had a wonderful experience with this dealership. Justin Reed was exceptional and made my car purchase quick and efficient. Great customer service by him and he always got back to me expeditiously. I would definitely recommend this dealership! Love my car.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Pinnacle Ford

Why shop at Pinnacle Ford? We Value Your Time with the Pinnacle Promise. We have a Commitment to Community offer Second Chance Financing and always provide Superb Service.
At Pinnacle Ford we're not just committed to selling excellent new and used vehicles - we're committed to you. From the moment you step into our showroom you'll see that we take customer service seriously. We're proud to call Nicholasville KY home and we strive to provide our community with the best service possible. Whether you're shopping for a new 2021 F-150 or Explorer or simply need an oil change we look forward to serving you.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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