Byerly Ford

I had an excellent experience working with Ethan at Byerly Ford in Shively. From start to finish, he was kind, professional, and incredibly communicative. Ethan kept me consistently updated throughout the entire repair process, checked in on parts availability, explained warranty coverage clearly, and always responded in a timely and friendly manner. Even when things were delayed, he made sure I knew exactly what was going on and reassured me about my rental with no penalties. Car issues can be stressful, but Ethan genuinely made the process so much easier and less overwhelming. It’s rare to find someone who communicates this well and actually follows through. Byerly Ford is lucky to have him — and I truly hope his management recognizes what an asset he is. I would absolutely recommend asking for Ethan if you need service assistance.

I found the specific vehicle I was looking for on Byerly’s website and made an inquiry. The Sales Rep, Ty Cahoe called. My offer was accepted and Ty made sure the transaction was flawless. I lived 2 ½ hours away but Ty did outstanding job, making sure all paperwork and vehicle prep was completed in a timely manner. Awesome job by Ty Cahoe and staff! Definitely recommend Ty and Byerly Superstore!!!

Kristopher Milby provided an excellent car-buying experience from start to finish. He was knowledgeable, transparent, and respectful of my time. The process was smooth and efficient, and I couldn’t be happier with my purchase. Highly recommend working with him.