333 C W Stevens Boulevard
Grayson, KY 41143

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Sales: 606-658-9158

Used Cars: 606-658-9158

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Pure Country Automotive

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worse and most unprofessional experience

Reviewed by Travis from Grayson kyOctober 16, 2020

The people in service department are unprofessional!!!! Made gestures to my fiancé in a sexual way in front of my 7 year old daughter. She waited 4.5 hours for an alignment and 4 tires and counted 22 other people that came in after her get theirs done first. When finally finished us as paying customers they said we didn’t want your service anyway🤔 so guess what they lost ours and I honestly hope I can change others minds about this place it’s awful and ran so unprofessional

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Customer

Reviewed by Douglas Humpherey from RichmondNovember 16, 2018

This dealership isn't racially friendly they flashed my truck knowing that it wasn't stock and caused my tuner to lock and I can't reprogram my truck. They said that the would do what needed to be done to get my truck back to where it was before and the didn't. In the way I was spoken to this dealership is a group of racists xxxxxxxx!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Thank you to the Pure Country team.

Reviewed by Craig Marcum from Ulysses, KyOctober 16, 2018

Jason and the guys were wonderful people to work with. I would recommend them to anyone! Great service from top to bottom. I will be back for all my vehicle needs!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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