576 Hudson St
Columbia, KY 42728
Sales: 270-384-3016
Sales Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 2:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 4:30pm |
| Tue | 7:30am – 4:30pm |
| Wed | 7:30am – 4:30pm |
| Thu | 7:30am – 4:30pm |
| Fri | 7:30am – 4:30pm |
| Sat | 7:30am – 12:00pm |
See all dealerships near Columbia, KY that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
Great review.
Great review. No this Ford dealer and all suck xxx. Fixs my truck. That's all I want.
Maximum rating = 5
My review.
My review. Truck is getting dropped at Don Franklin in Columbia Kentucky. Fixs my truck. 1 week. Stopping payments taking plates off. I'll leave in your parking lot.
Maximum rating = 5
Service Department is just not good.
Service Department is just not good. In my experience, they will do only the minimum. Tell you something is checked but not check it. The customer must specifically ask for recall work or service bulletin work as the Service Department will not check to see if there as outstanding issues for your vehicle that you bought from them. You must verify on the work order what has been done as the Service writers don't actually check anything. And, never make an appointment close to lunchtime as all the techs be out and you have to wait to find out if something was actually done. Just a total I don't care attitude with zero evidence they want to get any better.
Maximum rating = 5
Don Franklin a Ford dealer in Columbia Kentucky offers new Ford Cars Trucks SUVs and Crossovers online at www.donfranklinauto.com. Find your dream car from our Ford showroom of cars trucks SUVs and Crossovers or search our new Ford inventory to see what is on our lot get new car pricing and free Ford price quotes. View our used car inventory including our Certified pre-owned Ford vehicles.
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