99 Main St
Benton, KY 42025

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Sales: 270-527-3177

Used Cars: 270-527-3177

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Leon Riley Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My 2014 Ford Escape had its transmission go out as I was

Reviewed by Rod Linton from TNJanuary 20, 2024

My 2014 Ford Escape had its transmission go out as I was traveling through Benton, KY. I called multiple places for help and mostly got ignored. Only the folks at Benton Ford listened and tried to help. They first offered to sell me a new vehicle (of course) but I choose to have the transmission fixed instead. It was expensive but I felt like they worked with me and were fair. They made special arrangements to accommodate the fact that I had to travel back just to pick up my Escape. Overall, I am very satisfied with their work, communication and customer service! Thanks!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

no sense of barganing

Reviewed by owner of new from paducah, kyMay 03, 2019

shopping for new truck. several quotes. offered this salesman lowball price, and instead of saying "I don't think that is possible" or "I cant possibly go that low, but lets see what we can do." he said "WHERE DID YOU COME UP WITH THAT NUMBER. THAT IS NOT SOMETHING I CAN WORK WITH." the very next day we bought a vehicle from another dealership. higher priced, but they definitely knew the art of bargaining and we came to a middle of the road figure.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello, I am very sorry to hear about your negative experience when contacting our dealership. We pride ourselves in working with our customers to find the best vehicle at the best price, but we, unfortunately, missed the mark in this instance. If there is anything you would like to discuss further about your experience, please do not hesitate to reach out to our Marketing Coordinator, Rachel Solomon, at (270) 527-3177 or rsolomon@leonrileyford.com. Thank you for your feedback!

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Leon Riley Ford

Our story begins in 1954 when Leon Riley opened his first pre-owned car dealership Riley Motors. Just a year later Riley ventured into the new-car business with his son-in-law Jim Solomon as well as family friend George Lathram. The three men later purchased a local Mercury dealership and then went on to expand into the Ford line of vehicles in 1966. Ten years later Riley passed down the business to son-in-law Jim Solomon. Today Leon Riley Ford is still located at the same address of 99 North Main Street in Benton but things have changed a bit aesthetically. Demolition of the original Leon Riley Ford building built in 1961 started

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