7400 Alexandria Pike
Alexandria, KY 41001

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Sales: 859-448-2403

Used Cars: 859-448-2404

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 12:00am
Sat 8:00am – 1:00pm

Reviews of Mike Castrucci Ford of Alexandria

Overall Rating:

4.2 (out of 5)

93% recommend this dealer

711 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Called multiple times to discuss car I was interested in.

Reviewed by Cheri from Bardstown, KYNovember 25, 2025

Called multiple times to discuss car I was interested in. Twice two different salespersons failed to follow up with answers to questions. Was given incorrect information that I discovered only after driving 2 1/2 hrs to see the car. Sales person couldn’t even get up to go look inside the car to differentiate between automatic and manual transmission. A waisted trip of over 200 miles, 5+ hours of the day and a tank of gas.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I have purchased more than a few new vehicles from this

Reviewed by WaltNovember 07, 2025

I have purchased more than a few new vehicles from this dealer. Always a good sales and service experience.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

On October 24 total mine 2016 Ford escape that I bought

Reviewed by kellistull71November 07, 2025

On October 24 total mine 2016 Ford escape that I bought new there. I came in on November 1 and got my dream truck I didn't think I could get it but the team made it happen.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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