11501 Shawnee Mission Pkwy
Shawnee, KS 66203
Sales: 913-396-9473
Used Cars: 913-396-9473
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Shawnee, KS that carry Ford
Overall Rating:
4.2 (out of 5)
70% recommend this dealer
311 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Beware of their unethical sales tactics.
Beware of their unethical sales tactics. They lied to me about making some repairs on a car I bought. Gave me the run around for months, only to tell me they wont honor their word. Never been treated so poorly by a company. Dont trust them. Especially the sales manager Shawn. Listen to the other reviews and stay away. Wish I would have. They have been investigated in the past and for good reason. Avoid at all cost!
Maximum rating = 5
Broken promises!
Broken promises! Get everything in writing because they will lie about anything to get you to buy and then pull the rug out. Told me they were going to fix some issues with my car and then didnt. Terrible customer service. Never ralked to the same person and would not return my calls after they made their sale. Go anywhere other than this dealership. Worst customer experience Ive ever had at any establishment. Listen to the other reviews. They are proud to lie and cheat hard working people. Buyer beware!
Maximum rating = 5
I'll never do business with Shawnee Mission Ford Service
I'll never do business with Shawnee Mission Ford Service Department again. Had scheduled a service appointment for early Friday morning for brake repairs and didn't get my truck back until 10am the following Tuesday. Unacceptable way to do business. They did not offer anything to make up for the delay, not even a valid excuse or apology. The same thing happened before when I brought my truck in for brakes back in February 2024, with the same four day delay. I should have learned my lesson then. Terrible.
Maximum rating = 5
Shawnee Mission Ford was founded 60 years ago by Richard G. Shull. We're a family owned dealership and we'd love to have you join our family.
At Shawnee Mission Ford we strive to make buying or leasing a new car or truck a pleasant and rewarding experience and our service department works toward 100% customer satisfaction.
If you have any questions please contact us.
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