Morris Smith Ford of Leavenworth

Buyer Beware: Morris Smith Ford of Leavenworth is a Den of Deception We’ve purchased two vehicles from Morris Smith Ford in Leavenworth— one back in 2019, which was a decent experience, and another in May 2025. The cars themselves? Fine, no complaints there. But the dealership? A slimy operation run by liars and cowards who excel at broken promises and evasion tactics.They dangled two free oil changes as a sweetener during the sale, but when it came time to honor it? Crickets. Weeks of ignored calls to the GM, who apparently vanishes like a ghost when accountability knocks. Their pathetic excuse? Blaming it on some former employee who "ran the promo without approval" and got fired. Classic bait-and-switch sleight of hand—promise the world to close the deal, then shuffle blame to a scapegoat who conveniently doesn't work there anymore. This isn’t incompetence; it’s calculated dishonesty designed to fleece customers post-sale. If you value your time, money, and sanity, steer clear of these fraudsters. Shop elsewhere—anywhere else—or risk getting taken for a ride that ends in frustration and regret. Zero stars if I could.

Buyer Beware: Morris Smith Ford of Leavenworth is a Den of Deception We’ve purchased two vehicles from Morris Smith Ford in Leavenworth— one back in 2019, which was a decent experience, and another in May 2025. The cars themselves? Fine, no complaints there. But the dealership? A slimy operation run by liars and cowards who excel at broken promises and evasion tactics.They dangled two free oil changes as a sweetener during the sale, but when it came time to honor it? Crickets. Weeks of ignored calls to the GM, who apparently vanishes like a ghost when accountability knocks. Their pathetic excuse? Blaming it on some former employee who "ran the promo without approval" and got fired. Classic bait-and-switch sleight of hand—promise the world to close the deal, then shuffle blame to a scapegoat who conveniently doesn't work there anymore. This isn’t incompetence; it’s calculated dishonesty designed to fleece customers post-sale. If you value your time, money, and sanity, steer clear of these fraudsters. Shop elsewhere—anywhere else—or risk getting taken for a ride that ends in frustration and regret. Zero stars if I could.

They were nice and polite, however, we drove over 3 hours away to see a vehicle advertised, after calling to make sure they had it, and verify it had ZERO issues, mechanical or otherwise, before we made the trip. We were assured they go through a 175 point inspection and they wouldn't put a vehicle on the lot with problems etc etc. Within 5 minutes of our test drive, it was VERY obvious the vehicle had transmission issues. Extremely disappointing that they wasted our time and theirs, and that they were dishonest. Either they knew, and were trying to pass it off, or they didn't know, and should fire their tech who signed off that it was perfectly fine. Either way, completely unacceptable. We won't return.