346 West Main Street
West Branch, IA 52358

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Sales: 319-800-6787

Used Cars: 319-800-6789

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 8:00pm
Fri 8:00am – 5:30pm
Sat 8:00am – 1:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 12:00pm

Reviews of Brown's West Branch Ford, LLC

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This company and the staff were all wonderful from start

Reviewed by Mike and KarenAugust 17, 2025

This company and the staff were all wonderful from start to finish!!! After having dealt with a few other dealers more local, that made us feel like we were an inconvenience to them, we drove over an hour to view a vehicle we saw online at Brown's. Having called beforehand to verify it was still on the lot, when we arrived Alex already had it pulled and ready for us to view. It was exactly what we were looking for and he and Trent from financing had us out the door in our new (to us) truck in a few hrs., after giving us a great deal on our trade in and purchase. We highly recommend Brown's to anyone looking for a vehicle and will be passing this on to all our friends, to make sure they start their search with them.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This company and the staff were all wonderful from start

Reviewed by Mike and Karen from IowaAugust 17, 2025

This company and the staff were all wonderful from start to finish!!! After having dealt with a few other dealers more local, that made us feel like we were an inconvenience to them, we drove over an hour to view a vehicle we saw online at Browns. Having called beforehand to verify it was still on the lot, when we arrived Alex already had it pulled and ready for us to view. It was exactly what we were looking for and he and Trent from financing had us out the door in our new (to us) truck in a few hrs., after giving us a great deal on our trade in and purchase. We highly recommend Browns to anyone looking for a vehicle and will be passing this on to all our friends, to make sure they start their search with them.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Actually responded promptly with information requested.

Reviewed by LA from IowaJune 26, 2025

Actually responded promptly with information requested. No barriers. No weird upsells mentioned. Positive experience I was not expecting.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Brown's West Branch Ford, LLC

No Pressure. No Surprises. Just Good Cars. At Brown’s West Branch Ford, we do things differently. You won’t find pushy sales tactics or confusing fine print here—just straightforward deals, quality vehicles, and people who actually listen. Whether you're shopping for a new Ford, a dependable used car, or just need quick service that won’t waste your day, we’re here to make it easy. Our team knows the inventory, respects your time, and keeps things honest from the first handshake to the final paperwork. Proudly serving West Branch, Iowa City, and all of Eastern Iowa with real service and real value.

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