2000 Enterprise Drive East
Independence, IA 50644

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Sales: 319-326-5778

Used Cars: 866-883-5564

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Rydell Ford of Independence

Overall Rating:

4.5 (out of 5)

86% recommend this dealer

22 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Sage was amazing, and so easy to work with.

Reviewed by tasha.hersheyFebruary 04, 2026

Sage was amazing, and so easy to work with. He helped me find a used Lincoln with specific features I was looking for. He followed through and kept in touch as soon as a Lincoln would come in, he would let me know via text with links to their site and even the Carfax reports on each car. It was so helpful and made the experience easy for me. On a very cold Saturday, we came to Rydell in Independence to look at 3 Lincoln SUVs - Sage had them lined up and running for us before we got there - so impressed with that level of thoughtfulness and customer care. We bought a Lincoln that day and I couldn't be happier - thank you to the service department for detailing the car and a quick fix on the console for us. Appreciate you so much Sage!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Low key,very relaxed, highly recommended,hand shake kind

Reviewed by hhellefamilyDecember 13, 2025

Low key,very relaxed, highly recommended,hand shake kind of dealer, owner involved, not just a number!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Rydell pushes extended warranties that cover nothing.

Reviewed by rbrucenavyOctober 10, 2025

Rydell pushes extended warranties that cover nothing. Fail to service after sale. Charged for everything that should have been covered by warranty, but the warranty was garbage.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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