810 W Mill St.
Middletown, IN 47356

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Auto Farm McCrocklin Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Superb Customer Service Experience

Reviewed by William Lasley from DALEVILLEJanuary 06, 2021

Working with Heather and the team at this dealership was nothing but a superb experience. From start to finish a 10 out of 10 and I would not hesitate recommending them to others. They have a no nonsense approach to go along with their desire to meet the customer’s every need.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great experience

Reviewed by John Jester from Greenfield, INJune 05, 2020

Shea was great to work with. The process was easy. He was honest with the price. The paperwork was completed with no hassle. Within an hour is arriving I was headed home with a new truck

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Disappointed

Reviewed by Mike from Middletown, INJanuary 10, 2019

I purchased a car in 2015 from Auto Farm in MIDDLETOWN, IN. During my purchase I was informed that the car was a one owner with no accidents. After purchasing the car, I noticed a dent inside the trunk. When I asked about the dent, the sales rep said, “ I have no idea.” Being just a small dent inside the trunk, I let it go. When I went to trade the car in for another car, I was informed that the car was in an accident and hit in the rear. I called the dealership and was told that none of the sales reps currently work there that sold me the car in 2015. I told the GM my situation and he said he had no idea and just apologized. Did not offer to make it right, but just made an excuse for the reason there was no report regarding the accident. I believe I was deceived during the purchase then offered an apology afterwards and nothing more. Very difficult to purchase another car from this dealership again. Lesson learned !!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Auto Farm McCrocklin Ford

If you want to receive top-notch Ford sales service and financing visit AutoFarm McCrocklin Ford at 810 W Mill St in Middletown IN. We're only a short drive away from Anderson Fishers Muncie and Yorktown IN so make the trip today and enjoy a stress-free dealership experience. It's our pleasure to serve you.

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