9809 Indianapolis Blvd
Highland, IN 46322

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Sales: 219-924-3400

Used Cars: 219-924-3400

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00pm – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of Webb Ford

Overall Rating:

4 (out of 5)

81% recommend this dealer

482 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

everyone was polite and courtesy.

Reviewed by Lucinda Carty from Hammond, IndianaDecember 16, 2025

everyone was polite and courtesy. I was taken care of and explained everything. And was out of there at the time I needed to leave.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Maximum rating = 5

1.0 (out of 5)

Visit this dealership on 12/13/2025 to look at a ford

Reviewed by Felicia from KankakeeDecember 14, 2025

Visit this dealership on 12/13/2025 to look at a ford explorer. Test drive was interested in it. Then a manager came out I have the same car same price different color same options. So we looked at it. Noticed it had over 5500 miles on it as a new car. No thank you. We will stay with the red one. Dealership said hey wait we have another one with little miles. Same price and same stuff as the red one. They bring it up and we say work up a price. They wouldn’t tell us the price of the car and said payment would be almost a 1000.00 a month. We are like WHAT!! the car we want on line was suppose to be like 48000.00. Then tried to screw us on what they wanted to give us for our car. The salesman and the manager was trying to back peddle when we asked about the price of the new car. They said the gray car had more features than the red one so more money. What you mean the other guy said same price as red one. Long story short. Asked for my keys to my car they didn’t want to give them to me. I had to go the finance office to get them and ask them two more times for them before they gave them to me. This place is shady I wouldn’t give them my business or my money

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello Felicia, we are so disappointed to learn of this situation you have described. When you have an opportunity, please reach out to us at (219) 924-3400 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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Maximum rating = 5

5.0 (out of 5)

The service people are always great and professional, and

Reviewed by Denise Garcia from Chicago,ILDecember 10, 2025

The service people are always great and professional, and friendly. The waiting was reasonable. Spoke with Kevin and he answered a lot of my questions.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

About Webb Ford

As a pillar in the Highland community for over 45 years we have developed a strong and committed sales team dedicated to serving our community. We are proud to help provide great vehicles for great people all across Northwest Indiana and surrounding areas. We invite you to browse our inventory request more information about any vehicle set up a test drive or inquire about financing!

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