9809 Indianapolis Blvd
Highland, IN 46322

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Sales: 219-924-3400

Used Cars: 219-924-3400

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00pm – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 2:00pm

Reviews of Webb Ford

Overall Rating:

4 (out of 5)

81% recommend this dealer

480 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service people are always great and professional, and

Reviewed by Denise Garcia from Chicago,ILDecember 10, 2025

The service people are always great and professional, and friendly. The waiting was reasonable. Spoke with Kevin and he answered a lot of my questions.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

2.0 (out of 5)

i paid way to much for an oil change i should have went

Reviewed by Carla Smith from highland,indianaDecember 09, 2025

i paid way to much for an oil change i should have went to my original point of purchase and they didn't reset my oil life setting so i hoped they changed my oil , time will tell.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Carla, we are so disappointed to learn of this situation you have described. Please give us a call at (219) 924-3400 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

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Maximum rating = 5

5.0 (out of 5)

I had the Works maintenance service done.

Reviewed by Cheryl Zima from Hammond, IndianaNovember 08, 2025

I had the Works maintenance service done. Susan my service rep was great! I appreciated her checking on me and letting me know what was happening with my Escape and how much longer it will be till done.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

About Webb Ford

As a pillar in the Highland community for over 45 years we have developed a strong and committed sales team dedicated to serving our community. We are proud to help provide great vehicles for great people all across Northwest Indiana and surrounding areas. We invite you to browse our inventory request more information about any vehicle set up a test drive or inquire about financing!

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