5321 Illinois Rd
Fort Wayne, IN 46804

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Sales: 260-748-3720

Used Cars: 260-748-3634

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Bob Thomas Ford West

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

98 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My entire experience was great.

Reviewed by Vicki H from Fort Wayne, INOctober 27, 2025

My entire experience was great. From the time I was greeted by a manager through the finance office everyone was helpful and friendly. My salesperson Josh Amburgey was Kind, knowledgeable and helpful. And continues to be as I have questions. I ended up stepping up to a Ranger XLT and drove it home! I asked him for business cards for friends that may be shopping in the future and have already handed out one. I had not been there of 11 years and was treated like family! Great experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

When we first arrived we was greeted within minutes

Reviewed by Peggy Harvey from Bryan OhioSeptember 04, 2025

When we first arrived we was greeted within minutes asking if we needed help with anything. Jamie Drulay was our salesman and he was the nicest person to work with. He went with us for a test drive and we ended up buying the Ford Maverick” 25”. We love the truck

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Went there this past Saturday to price out cars and got

Reviewed by Chase mason from Antwerp,Ohio August 15, 2025

Went there this past Saturday to price out cars and got the best deal I prolly would’ve been offered they even worked with rhe bank to get me the car I liked I will be going back next time I need a another car

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

About Bob Thomas Ford West

Bob Thomas Ford is Indiana's Ford Truck Headquarters. With two locations in Ft. Wayne on Coliseum and on Illinois...we are bound to have what you are searching for! Bob Thomas Ford is part of the Bob Thomas Automotive Group that have 2 locations in Ft. Wayne and 2 in Indianapolis! With our combined inventory of new and pre-owned vehicles you can literally search hundreds of vehicles at your fingertips! Please call 260-482-4228 to set up an appointment with our sales or service departments or call or text Matt Wilson at 260-417-9842 today!

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