970 N Main St
Bluffton, IN 46714

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Sales: 260-824-2300

Used Cars: 260-824-2300

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Family Ford of Bluffton

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dealer Friendly

Reviewed by Gary from Hartford City, IndianaAugust 23, 2023

Jeremy and all the staff at Family Ford are great people. They offered us a fair price on our 2018 Dodge Ram on trade for a 2023 Ford 350. Super nice and very cooperative in explaining in great detail on the new ford truck. They go out of their way to be a service to us.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Friendly but not pushy .

Reviewed by duckgMarch 24, 2023

Friendly but not pushy . Good selection of vehicles, and quality low mileage cars and trucks

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Ford Dealership

Reviewed by Warren from Portland, IndianaMarch 11, 2023

We purchased a 2021 Ford Explorer from Family Ford recently. We really like our Explorer but, while on vacation in South Padre Island, Texas, we had a mechanical issue that, as a result made our vehicle undriveable. We were truly in a bad situation. I immediately called Family Ford and Todd Reimschisel became my primary contact. Todd, after making sure we were safe, took control of our situation. He contacted the nearest tow service and Ford dealership in Brownsville, Texas. He even paid the substantial tow bill so our Explorer could be delivered to the Ford dealership. Todd was in constant contact with us as our vehicle was being repaired. He went above and beyond to make sure our situation was being handled properly by the tow service and dealership. The family at Family Ford lists a set of values that they strive to maintain. One is:"To serve and go beyond the extra mile."Two is: "You are family and what happens to you matters to us." Todd and the family of Family Ford truly practice what they preach.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Family Ford of Bluffton

Family Ford of Bluffton is committed to delivering the most family like experience. We have a fun and dedicated sales staff to help in your next vehicle purchase. Come on in and ask for Todd where his family will make you feel warm and welcome.

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