2401 Prairie Crossing Dr
Springfield, IL 62711

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Sales: 217-862-5200

Used Cars: 217-862-5200

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Landmark Ford

Overall Rating:

4.1 (out of 5)

86% recommend this dealer

345 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very nice, personable staff to work with.

Reviewed by chet.waltersJanuary 25, 2026

Very nice, personable staff to work with. I was very pleased with the service I received from everyone and their understanding of my specific situation. William was very helpful and made my purchase very easy

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Do NOT take their word when they tell you they will do

Reviewed by snoopy214January 22, 2026

Do NOT take their word when they tell you they will do something. They will try to tell you that you don’t understand or were not informed correctly. They take a long time to figure anything out and get back to you about an issue.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The buying process and everything else went smoothly.

Reviewed by Tresea Harrison from Pittsfield, ILDecember 30, 2025

The buying process and everything else went smoothly. But there was one thing I didn?t get was carfax report about the vehicle. Other than that my salesman was a great salesman!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Tresea, we are so disappointed to learn of this situation you have described. Please reach out to Cleo Whitcomb at cleo.whitcomb@landmarkauto.com or (217) 862-5374 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Landmark Ford

Landmark Automotive Group is a family owned and operated group of dealerships in Springfield and Taylorville Illinois. Landmark has been family owned and operated since 1975. We carry an extensive line of New Chrysler Jeep FIAT Ford and Cadillac not to mention over 500 Pre-owned vehicles to choose from. In addition all stores have factory certified service departments and technicians waiting to service your purchase. Don't forget to check out our primary and secondary finance options at our website.

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