1815 West Main Street
Salem, IL 62881

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Sales: 618-223-6763

Used Cars: 618-223-6766

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00am
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30am
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Schmidt Ford of Salem

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Not satisfied

Reviewed by Spider2946 from Flora, IlAugust 12, 2021

Bought a used Nissan from this dealer, wouldn't budge an inch off the price, which ok I can understand in a way, but vehicle had a front headlight that had condensation inside it, we were told "it's in the parameters of the cost", won't affect the usage...bullcrap I have only had for a little over a month, it has blown a bulb once already and my mechanic says it will continue to do this until replaced, if I don't replace it I will need to replace bulbs and fuse regularly and the condensation will start to yellow the plastic to where I'll have trouble seeing at night...replacement cost? Over a $1000 for light itself plus cost of the installation. Thanks for nothing Schmidt. Not only that issue but front bumper must have been replaced at one time and was not put on right and it's a little off on one side where apparently it wasn't clipped right...we were told "normal people wouldn't notice that defect" so they wouldn't do anything to fix or knock off the price. Once again thanks for nothing Schmidt.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 2

Buying Process 2

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Review

Reviewed by Billiejo combs from Sandoval illinoisMarch 30, 2020

I had a great experience when visiting this facility. Wonderful customer service and great choices of vehicles. Clean facility as well. Easy process for buying. I highly recommend this facility when your in the market for a vehicle.Sadly i did not get to make a purches when i went only due to my credit not being very good yet. As soon as i build my credit up more i will be going back to make a purchase.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Happy customers

Reviewed by Sweet 16 Birthday car from Olney, ILSeptember 06, 2018

Matt Reid treated us very well, had car waiting for us, gassed up, and ready to test drive. He was very personable and easy to work with. The used Focus we purchased had a burned out tail light above the rear window and it was fixed without question. Very pleased.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Schmidt Ford of Salem

Schmidt Ford of Salem Inc. is a Ford dealership with factory trained Service Advisors and Technicians to help get your vehicle fixed correctly the first time. An excellent Parts Department with over 45 years combined service to help get you the correct Parts. One of the most comfortable Customer Lounges in Southern Illinois. And an excellent Sales staff that is very knowledgeable with the entire Ford vehicle lineup.
In addition to carrying the entire Ford vehicle selection we will also have access to Cadillac Chevrolet Lincoln Dodge Chrysler & Jeep vehicles. Feel free to stop by and let us show you what we have to offer...

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