6100 West 95th Street
Oak Lawn, IL 60453

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Sales: 708-599-6000

Used Cars: 708-599-6000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Napleton Ford of Oak Lawn

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

3457 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very helpful, knowledgeable, and kind and courteous.

Reviewed by pyzo18December 11, 2025

Very helpful, knowledgeable, and kind and courteous. Car was fixed in a timely fashion. Thank you.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Napleton Ford is my go to when my car needs service done

Reviewed by AceNDecember 11, 2025

Napleton Ford is my go to when my car needs service done the right way. They take care of your needs & concerns. One of the service advisors named Bill is a top notch guy too!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Professional and courteous service that was reasonable in

Reviewed by shawnckenDecember 11, 2025

Professional and courteous service that was reasonable in the time frame, especially considering there were a lot of vehicles and it was lunch time. Once I brought a second issue to their attention, it was quickly resolved.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton Ford of Oak Lawn

Love Where You Buy™ at Napleton Ford of Oak Lawn

Since 1931, the Napleton family has delivered a simple, customer-first car-buying experience. As one of Chicagoland’s largest dealer groups, we offer a wide selection of new and certified pre-owned vehicles and a transparent price-match guarantee within 100 miles. Enjoy complimentary first maintenance with every new and CPO purchase, plus protection plans and hassle-free trade-ins.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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