6100 West 95th Street
Oak Lawn, IL 60453

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Sales: 708-599-6000

Used Cars: 708-599-6000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Napleton Ford of Oak Lawn

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

3592 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The serviceman Tim did a very good job in explaining my

Reviewed by jimalwinFebruary 07, 2026

The serviceman Tim did a very good job in explaining my options. I would recommend you to my friends.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very friendly staff, very clean waiting area.

Reviewed by wlinda0369February 07, 2026

Very friendly staff, very clean waiting area. The staff is very attentive. They always have morning appointments, which are convenient for me.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Didn’t fix my side door and my ladder went missing on my

Reviewed by eric.monroyFebruary 05, 2026

Didn’t fix my side door and my ladder went missing on my work truck.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton Ford of Oak Lawn

Love Where You Buy™ at Napleton Ford of Oak Lawn

Since 1931, the Napleton family has delivered a simple, customer-first car-buying experience. As one of Chicagoland’s largest dealer groups, we offer a wide selection of new and certified pre-owned vehicles and a transparent price-match guarantee within 100 miles. Enjoy complimentary first maintenance with every new and CPO purchase, plus protection plans and hassle-free trade-ins.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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