115 Regency Park
O Fallon, IL 62269

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Sales: 888-484-0834

Used Cars: 866-543-5347

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Auffenberg Ford O'Fallon

Overall Rating:

4.2 (out of 5)

83% recommend this dealer

832 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Service, Communication, and Full Repair of all

Reviewed by sholmes2November 26, 2025

Great Service, Communication, and Full Repair of all items approved on my 2016 F350 Super Duty! Chris Dunn did an outstanding job in keeping me informed and updated throughout the repair. My thanks also to the Ford dealership technicians who worked on my truck.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The dealership sold me a warranty that was only good

Reviewed by iwearpajamas21November 17, 2025

The dealership sold me a warranty that was only good while my factory warranty was active, even though I was told when I asked if the warranty was beyond the factory warranty. Also, every time my car goes in for MX, they lift my vehicle wrong and do damage to it. I am done with this dealership.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Drove over an hour and was not disappointed.

Reviewed by jacoby3mnkOctober 20, 2025

Drove over an hour and was not disappointed. We were able to get the vehicle we wanted and the whole process went smoothly. Ali was fantastic to work with. She helped with any questions we had and made sure we were comfortable with our vehicle's features before we left. Would highly recommend.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Auffenberg Ford O'Fallon

At Auffenberg Ford O'Fallon we're your new and used Ford dealer selling new Ford cars SUVs and trucks with a great selection of quality pre-owned vehicles. But we're more than just sales we also offer a Ford Certified Service and Parts Department a Body Shop and More.
Auffenberg Ford O'Fallon serves the following communities; Scott Air Force Base Collinsville Mascoutah Highland Alton Belleville Mount Vernon Troy Edwardsville; and in Missouri--St. Charles Hazelwood Florissant Arnold Fenton Afton Webster Groves Richmond Heights Maplewood Ballwin Maryland Heights all of Saint Louis City and St. Louis County.

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