807 S Van Buren St
Newton, IL 62448

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Reviews of Pennington Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Very Scetchy

Reviewed by Mark from IllinoisFebruary 05, 2023

Terrible dealership, vehicles are mostly from Canada and they LIE. I hate to leave bad reviews for anyone but the truck I bought they put the sale package for selling and nada as a platinum and so it looked much higher, then I found out its Canadian xlt not platinum worth 6k less, plus they told me no accidents and the insurance company told me there were 2....buyer beware...make sure on your loan papers it's the exact correct package like xlt, ls etc and not left open or off the contract as that's how they are making money and your losing tons when u find out.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Junky vehicle

Reviewed by Dissatisfied customer from Shelvyville ILJuly 14, 2022

We bought a vehicle last September from Pennington. They sold us a bad vehicle. So far we have had to sink over $1000 in this piece of garbage and we still have to have it worked on again. It will have to be towed tomorrow and worked on for the 6th time!! Never again. We live on fixed income-we can't afford constant repairs on this hunk of junk.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 4

Buying Process 4

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Won’t be buying from here again!

Reviewed by C. Hefner from Marshall IlApril 09, 2022

Purchased a new side by side from this dealership. Over the phone they told 33k out the door and with my down payment I would finance at 28,500. Got there signed all of papers and on the way I realized they jumped the price up to 36k on my loan. I’ve been trying to get ahold of someone and they won’t return my calls. I’ll be in Monday to either get This fixed or they’ll be getting this unit back!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Pennington Ford

We realize that you have a lot of choices when buying and our desire is to ensure you have the best experience. We consider customer satisfaction to be our highest priority. Throughout each of our departments including parts and service the emphasis is always on putting our customers' needs first. We pride ourselves on listening to the needs of our customers. Everything we do is to make your buying experience easy.

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