2055 Ogden Ave
Naperville, IL 60540

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Sales: 630-300-0052

Used Cars: 630-848-9169

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Fair Oaks Ford

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

3941 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dean was our salesman.

Reviewed by annestormNovember 11, 2025

Dean was our salesman. Very low key and easy to talk to about our purchase.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Having previously purchased a 2019 Escape from Fair Oaks

Reviewed by Ford 23 Escape November 09, 2025

Having previously purchased a 2019 Escape from Fair Oaks Ford and looking to purchase a 2023 Escape, we started by researching their website. We checked a few other websites, but found Fair Oaks had a low miles 2023 Escape in our price range. We went to Fair Oaks anticipating to work with our previous salesman, but found he was unavailable. Fortunately we found ourselves working with a friendly and knowledgeable salesperson named Darren Sanders. The test drive lead to questions about the many features available in the 2023 Escape. Darren proved to be well versed in all aspects of the car. He provided very a good tutorial for my son who would be driving the vehicle. We found the vehicle was in very good shape, inside and out. The great condition, low mileage and Darren's efforts to work with us resulted in our not looking further. We once again found Fair Oaks had the inventory, price and outstanding sales staff that will have us considering them when we're looking for our next Ford.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Alfonso went above and beyond!

Reviewed by Bruce Cejka from Warrenville, ILNovember 08, 2025

Alfonso went above and beyond! What a nice guy. Everything went well!! He is Polite and curtious in every way. He?s a very nice young man!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Bruce, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Fair Oaks Ford

As a premier Ford and Lincoln dealer in Naperville IL we have a huge selection of new and pre-owned vehicles from which to choose. Fair Oaks Ford Lincoln online and offline customers enjoy special vehicle offers every day.

We offer Ford service & parts an online inventory and outstanding financing options making Fair Oaks Ford Lincoln the preferred dealer for Naperville Aurora Oswego Bolingbrook Lisle Downers Grove Montgomery and Sandwich IL. Ready to set up a test drive? Visit our Chicagoland Ford & Lincoln dealership in Naperville IL today!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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