2500 North Ave.
Melrose Park, IL 60160

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Sales: 708-223-7439

Used Cars: 708-223-7766

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Al Piemonte Ford

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

767 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone involved with the selling of my car was

Reviewed by Francine Nuccio from Elmwood Park, IlJanuary 13, 2026

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Everyone was friendly, helpful and accommodating.

Reviewed by Annperez517December 27, 2025

Everyone was friendly, helpful and accommodating. We were greeted as soon as we walked in. They worked with us to find the right car at the right price.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I had a great experience with the purchase of my 2021

Reviewed by Rich ChardOctober 07, 2025

I had a great experience with the purchase of my 2021 Ford Bronco there. Unfortunately, the customer service from their service department has been anything but helpful - and finally left me exhausted, yelling, and hanging up, which is not like me when dealing with customer service folks. I was able to resolve the same issue at another dealership in about an hour total and at no charge since it was emissions issue covered by a Ford Customer Satisfaction Bulletin.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Al Piemonte Ford

It is our mission at Al Piemonte Ford is to treat each and every shopper customer and employee with the same professionalism and courtesy as we would treat our own families.

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