1500 North Michigan Avenue
Marshall, IL 62441

Get Directions

Sales: 888-712-1227

Used Cars: 888-712-1227

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 12:00pm

Reviews of Owen Ford (IL)

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

After purchasing several vehicles from this dealership,...

Reviewed by BMckillopMarch 29, 2021

After purchasing several vehicles from this dealership, and working with previous service manager’s Josh Clark is by far the worst I have ever attempted to work with. On one visit I overheard him being rude with another customer on my next visit he refused to even speak with me about my vehicle. I attempted to contact the service department for a week by because I was out of town and only reached an answering machine each time. I left multiple messages and he refused to call me back. As a result of this individual they have lost a good customer and I personally would not recommend them to anyone in the future.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I went to Dorsrtt Ford in Marshall today and bought a...

Reviewed by ValerieNovember 01, 2019

I went to Dorsrtt Ford in Marshall today and bought a 2016 Chevrolet Malibu, I got excellent service, they worked with me on a price, also got me payments I could afford.I would recommend to anyone to go in to see them when buying your next vehicle

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service

Reviewed by SHARICApril 04, 2019

I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent They are very pleasant and kind I will be going there for many more years

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair 5

Friendliness 5

Pricing N/A

Maximum rating = 5

About Owen Ford (IL)

Here at Owen Ford, it is our mission to be the automotive home of drivers in the Marshall, IL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Marshall.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top