1312 W Morton Ave
Jacksonville, IL 62650

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Sales: 217-245-7101

Used Cars: 217-245-7101

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 12:00pm

Reviews of Westown Ford Lincoln

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

1799 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very friendly and was easy to deal with.

Reviewed by genatedrowJanuary 22, 2026

Very friendly and was easy to deal with. Will buy from again. Thank you for all the help.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Extremely responsive and exemplary customer service.

Reviewed by Kristiallen221January 21, 2026

Extremely responsive and exemplary customer service. Fantastic experience. Vicki is wonderful to work with and made purchasing the vehicle out of state very easy.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

What a wonderful experience.

Reviewed by nhenry40January 20, 2026

What a wonderful experience. Everyone was extremely helpful, attentive, and overall great to work with. The same service I've had other times at Westown, but so happy to see it's still the best dealership around.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Westown Ford Lincoln

We're the kind of Ford Lincoln dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.

It's a lot to wrap your head around but at Westown Ford Lincoln we do our best to make the car buying experience an easy one. We're the kind of Jacksonville IL car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Jacksonville IL Ford Lincoln dealer that strives for 100% customer satisfaction.

Ready to buy? Get a price quote before visiting the dealership.

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