13900 Auto Mall Dr.
Huntley, IL 60142

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Sales: 847-669-6060

Used Cars: 847-669-6060

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Huntley Ford

Overall Rating:

3.9 (out of 5)

82% recommend this dealer

2404 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amazing service department!

Reviewed by Matthew BrayNovember 15, 2025

Amazing service department! Always a pleasure going here! I drive 45 mins there and 45 mins back every time service is due because of the kindness and the level of knowledge everyone has when I need work done! Great friendly atmosphere every time!! So glad I bought my car from here!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I wrote a review for my service a few days ago, stating

Reviewed by Matthew BrayNovember 15, 2025

I wrote a review for my service a few days ago, stating that my Escape's oil change didn't get a next oil change sticker or a car wash as they had done previously. I received a call from James the service manager. He addressed this issue and has offered to make this right. This is good customer service and I will be happy to go back to Huntley Ford for all my vehicle needs.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Today was my best experience with the Huntley Ford

Reviewed by Matthew BrayNovember 15, 2025

Today was my best experience with the Huntley Ford service department. I make it a practice to have oil changes done at dealerships because they know their vehicles and have the manufacturer's parts if repairs are needed. Today, they found that oil drain plug was stripped during a prior oil change, told me about the problem and made the repair without charge. The service rep Steven was knowledgeable and an excellent communicator. And they washed the car for free. I'm happy with the service department.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Huntley Ford

Huntley Ford in Huntley IL treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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