1333 Park Ave West
Highland Park, IL 60035

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Sales: 847-433-7200

Used Cars: 866-718-1717

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Highland Park Ford Lincoln

Overall Rating:

4.6 (out of 5)

96% recommend this dealer

1371 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Customer service oriented and great quick service Was a

Reviewed by Abramshoward7February 08, 2026

Customer service oriented and great quick service Was a terrific experience at highland park ford

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good experience I'm satisfied they did good job The

Reviewed by djil72February 07, 2026

Good experience I'm satisfied they did good job The technician are professional. Its good mekanic location

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I would like to share a concern regarding my scheduled

Reviewed by wybitulaFebruary 06, 2026

I would like to share a concern regarding my scheduled service visit today. I arrived a few minutes before my appointment to complete paperwork so the service could start on time. After waiting about 1 hour and 20 minutes, my Ford app showed for the first time that a door on my truck was open, which suggested the vehicle had only then been accessed and service had not started earlier. An oil change with tire rotation ended up taking close to 2 hours total. For a scheduled appointment, this is excessive and not what I expect as a scheduled customer. Had I known the actual start time would be delayed this much, I would have planned differently or rescheduled.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Highland Park Ford Lincoln

We are family owned and are now celebrating our 35th year!
Our goal is to provide you with the newest information about both our products and our services in a simple and easy to use format. We hope that you will let us know how we are doing from time to time. Only with your input can we continue not only to meet but to exceed your expectations.

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