1041 South State Street
Geneseo, IL 61254
Sales: 309-944-2127
Used Cars: 309-944-2127
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Geneseo, IL that carry Ford
Overall Rating:
4.4 (out of 5)
94% recommend this dealer
53 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
WARNING: READ BEFORE purchasing a vehicle at Ed Morse
WARNING: READ BEFORE purchasing a vehicle at Ed Morse Ford in Geneseo. I have purchased several Ford trucks at Ed Morse and trusted them to service my vehicles for years. My work truck was destroyed in a fire that occurred in their garage while it was getting serviced. The manager, George, called me after the fire and said he would speak to the owner regarding the replacement of my truck and get back to me. I lost track of how many messages I left before he finally called me back. When he called he said their insurance company would not pay me the replacement value of my truck and went on to suggest that I file a claim with MY OWN INSURANCE policy to cover the loss. I’m still without a replacement truck equal in value—mine was heavily modified for farm operations---and critical to the day-to-day operations. Ed Morse offered me the bare minimum payout and refused to make me whole. If disaster strikes, don't count on them to make it right.
Dealer Response
Thank you for sharing your experience with us, Pete. I understand the frustration and difficulty you have faced after the unfortunate incident involving your work truck. Your concerns are important, and I appreciate your feedback as it helps us improve our services. I encourage you to reach out to me directly at Ed Morse Ford North so we can discuss your situation further. We value your trust in us over the years and want to ensure we address your needs appropriately. Thank you again for your feedback. Sincerely, Adam Underwood, AdamUnderwood@edmorse.com
Maximum rating = 5
WARNING: READ BEFORE purchasing a vehicle at Ed Morse
WARNING: READ BEFORE purchasing a vehicle at Ed Morse Ford in Geneseo. I have purchased several Ford trucks at Ed Morse and trusted them to service my vehicles for years. My work truck was destroyed in a fire that occurred in their garage while it was getting serviced. The manager, George, called me after the fire and said he would speak to the owner regarding the replacement of my truck and get back to me. I lost track of how many messages I left before he finally called me back. When he called he said their insurance company would not pay me the replacement value of my truck and went on to suggest that I file a claim with MY OWN INSURANCE policy to cover the loss. I’m still without a replacement truck equal in value—mine was heavily modified for farm operations---and critical to the day-to-day operations. Ed Morse offered me the bare minimum payout and refused to make me whole. If disaster strikes, don't count on them to make it right.
Maximum rating = 5
Yes,yes,yes,yes,yep,yep, yep,yep, ya,
Yes,yes,yes,yes,yep,yep, yep,yep, ya, ya,ya,ya,ya,ya,ya,ya,
Dealer Response
Thank You Gary!
Maximum rating = 5
The Ed Morse Automotive Group places a high premium on the accountability of our leaders, managers, and staff-members. From the top down, our organization works to ensure that all our team members' decisions and actions contribute to the company's mission of customer service excellence. "You're Always Backed by Morse" is not just a promise to our customers, it is first a vision.
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