1041 S State St
Geneseo, IL 61254

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Crowe Ford

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

75 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

WARNING: READ BEFORE purchasing a vehicle at Ed Morse

Reviewed by christensen.peteSeptember 23, 2025

WARNING: READ BEFORE purchasing a vehicle at Ed Morse Ford in Geneseo. I have purchased several Ford trucks at Ed Morse and trusted them to service my vehicles for years. My work truck was destroyed in a fire that occurred in their garage while it was getting serviced. The manager, George, called me after the fire and said he would speak to the owner regarding the replacement of my truck and get back to me. I lost track of how many messages I left before he finally called me back. When he called he said their insurance company would not pay me the replacement value of my truck and went on to suggest that I file a claim with MY OWN INSURANCE policy to cover the loss. I’m still without a replacement truck equal in value—mine was heavily modified for farm operations---and critical to the day-to-day operations. Ed Morse offered me the bare minimum payout and refused to make me whole. If disaster strikes, don't count on them to make it right.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us, Pete. I understand the frustration and difficulty you have faced after the unfortunate incident involving your work truck. Your concerns are important, and I appreciate your feedback as it helps us improve our services. I encourage you to reach out to me directly at Ed Morse Ford North so we can discuss your situation further. We value your trust in us over the years and want to ensure we address your needs appropriately. Thank you again for your feedback. Sincerely, Adam Underwood, AdamUnderwood@edmorse.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Yes,yes,yes,yes,yep,yep, yep,yep, ya,

Reviewed by GaryFebruary 05, 2024

Yes,yes,yes,yes,yep,yep, yep,yep, ya, ya,ya,ya,ya,ya,ya,ya,

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank You Gary!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They have been very fair to us.

Reviewed by puckett2320January 31, 2024

They have been very fair to us. We have a truck ordered and we were very happy with our salesman , Nathan.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Crowe Ford

Welcome to Crowe Ford Sales a full-service Ford dealer conveniently located at 1041 South State Street in beautiful Geneseo Illinois! We appreciate your consideration of our dealership for your Ford needs in Henry County along with the entire Quad City area! As a customer you have a lot of choices when it comes to Ford dealerships but we are confident that we here at Crowe Ford will bring you the best possible selection of both new and pre-owned Fords.

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