Dwight Ford

I will never go to another dealership again! I had the absolute BEST experience purchasing my Jeep. Brandon & Zach are amazing to work with & go above & beyond for their customers; my Jeep was driven home an hour away so that I could drive my current vehicle back!!

Unfortunately, my experience here was deeply disappointing and, in my view, very concerning — especially for women. Based on how I was treated, I would strongly caution other women to bring someone with them, as I did not feel taken seriously despite being the buyer. While things started out friendly during the sale, the tone shifted drastically once the purchase was complete. I encountered what felt like arrogance, evasiveness, and a lack of accountability when I needed help after the sale. My questions were ignored, even when I followed up multiple times, yet I continued receiving promotional emails urging me to return. I also had a disturbing interaction where an employee called me unexpectedly and made false accusations that were not only unfounded but easily disproven. It was aggressive and completely inappropriate — and I was forced to consider legal action if it continued. I regret completing my purchase here and truly wish I had gone to a different dealership for the same vehicle. I found another nearby location that has been much more helpful and professional, even though I didn’t buy the car from them. This dealership’s customer service appears to end the moment they have your signature. It was a complete shift — overnight — and unfortunately, their focus seemed to be entirely on the sale rather than any real commitment to customer satisfaction or follow-up. I have a strong credit profile and substantial car-buying experience, and I can confidently say this was the most disappointing dealership interaction I’ve ever had. If you value respectful, honest service — especially as a woman — I’d strongly recommend looking elsewhere. There are other Ford dealers in the area that are far more professional and worthy of your business and hard earned money.

Just purchased a New 2024 F150 from Dwight Ford! Woody a home town Dwight Legend was a pleasure to work with in purchasing this truck! He listened to what I wanted in a truck and delivered to perfection! I also wanted a good extended warranty and the finance team delivered on that as well! Next I went to the Service department were I ordered a number of accessories for my new truck. They installed everything I ordered before I took delivery of this new truck. I would recommend this Dealership to everyone I know! Thanks again Dwight Ford!