Packey Webb Ford

Ford New Car Dealership in Downers Grove, IL

1815 W. Ogden Ave
Downers Grove, IL 60515

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Sales: 630-442-0414

Used Cars: 630-442-0414

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm
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Reviews of Packey Webb Ford

Overall Rating:

4.6 (out of 5)

84% recommend this dealer

722 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Packey Webb has the best service policy.

Reviewed by DonDecember 05, 2025

Packey Webb has the best service policy. They always preform the needed service I ask for. Always very polite and understanding . AIso I use their pick up service which is great.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everything went well.

Reviewed by Paul Letang from Rock Falls, IllinoisDecember 02, 2025

Everything went well. Only took 2.5 hours from in the door to driving home with a new car, including a trade in and financing.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Paul, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Packey Webb always puts in the extra efforts to make my

Reviewed by Poconnor2021November 30, 2025

Packey Webb always puts in the extra efforts to make my appointments a positive experience. Either in the service provided or the wait times for my vehicle they are always a leader in my mind.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Packey Webb Ford

Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.

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Ford

Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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