1815 W. Ogden Ave
Downers Grove, IL 60515

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Sales: 630-442-0414

Used Cars: 630-442-0414

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Packey Webb Ford

Overall Rating:

4.6 (out of 5)

84% recommend this dealer

729 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We loved the buying experience at Packey Webb Ford.

Reviewed by MichaelJanuary 24, 2026

We loved the buying experience at Packey Webb Ford. Cecilia took care of our internet inquiry and set up a test drive, Oscar clearly answered all our questions made the buying process very easy. Looking forward to the ownership experience with their service department for years to come. Very Happy.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had an excellent purchasing experience with Charles

Reviewed by bheherJanuary 19, 2026

I had an excellent purchasing experience with Charles Franz. He was knowledgeable, professional, and very helpful from start to finish. I highly recommend Packey Webb for outstanding sales and service.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for your feedback on your recent visit to Packey Webb Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Professional service department kept me informed

Reviewed by lil.flynngillJanuary 13, 2026

Professional service department kept me informed throughout the process. Waiting area was very welcoming -clean spacious and comfortable. The entire process was very efficient. Highly recommend Packey Webb Ford!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Packey Webb Ford

Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.

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  • No cost, no-hassle negotiation
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