Mangold Ford of Clinton

Outstanding customer service from their Service Dept! They helped ensure that Ford Motor Co honored their drivetrain warranty to replace the transmission on my 2019 Fusion. Furthermore, Ford Motor Co had originally denied my claim for tow truck and rental car expenses because I did not book the reservations through Ford, but Michelle stayed on Ford and got them to reimburse me for both expenses!

I have honestly lost count of how many vehicles I have purchased from Anderson Ford. Every experience, including my latest, was nothing short of excellent. I do not like the shell games and tactics that are part of the car dealer world. For me it is simple...What is the difference between my trade and the new one. No hassle, no games, just a simple difference number. That is what I have always gotten. And, the entire process is easy, friendly, and zero games being played. I encourage everyone who is in the market to go to Anderson Ford in Clinton.

I will never recommend this dealership to anyone that I know. I brought an used 2009 Ford Edge from salesman Kevin. From day one I was having problems with the car. The first repair they did cover due to it happened less then 24 hours after purchasing the vehicle. Then from there on they did nothing to help with the repairs. I'm going on a year of having this vehicle and I have already put $2500 in work into it. Now I am looking at a new transmission. First repair was water pump. Then back axel was not even connected. Then leak in power steering. Then brakes. Then U Joints. The sway bar. Then ac unit. Then catalytic conventer, Now transmission. I really thought going to a big time dealership that has been in business for a long period of time I would get a great experience. Not even. I was originally going to look at another vehicle but the one I purchased was ready for me to test drive. Now I see why. They wanted it gone and I was the fool that got it. They only care if you purchase brand new vehicle. I was told a full inspection are not done on used vehicle and it's the chance the buyer takes when purchasing one. All I kept being told is I'm lucky they were able to finance me. If you ever purchase from this dealership makes sure it's brand new because they do not cover a used vehicle.