6455 S Western Ave
Chicago, IL 60636

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Sales: 855-581-2944

Used Cars: 855-581-2941

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Metro Ford Sales & Service

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

excellent car buying experience.

Reviewed by Andrew Kiwiet from Forest Park, ILLINOISFebruary 12, 2025

excellent car buying experience. The agent and I carefully went through all the details and needed transactions and all of my questions were answered for that day.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I saw the car $22,000 when I went to the dealer the car

Reviewed by Faisal from Oaklawn IL December 27, 2023

I saw the car $22,000 when I went to the dealer the car was $32,000. When I asked why he said plus tax with the documents plus $3,000 lot fee. This trick is not fair.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

It's a great dealership and I would love to have to come

Reviewed by wswarn7August 06, 2023

It's a great dealership and I would love to have to come back and get another car from.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Metro Ford Sales & Service

Ready to test drive a new Ford or pre owned? Visit our Ford dealership today! We know that prospective customers are now extremely educated when researching their next vehicle and that is why Metro Ford has made it their job to provide you with all of the valuable information so you may spend less time researching and more time enjoying your new purchase. Our staff is eager to assist you. Come see us today!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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