200 Buchanan St
Carthage, IL 62321

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Sales: 319-313-5737

Used Cars: 319-313-5738

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:30pm
Tue 9:00am – 5:30pm
Wed 9:00am – 5:30pm
Thu 9:00am – 5:30pm
Fri 9:00am – 5:30pm
Sat 9:00am – 1:30pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 12:00pm

Reviews of Carson Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Beware!

Reviewed by Blessed Brother from Mt Sterling Illinois June 15, 2025

Beware! We brought in our Dodge Ram 2500 with a small lifter tick on our 6.4 liter HEMI. We were placed in a loaner truck. Our warranty company sent a new motor to be put in (Head Start warranty) the adjusters had pictures before and after. It was obvious the engine was NOT repaired and it came out on a tow truck from their shop ( no charge for the tow OF COURSE) with huge loud banging knocks. And the tech admitted well I’m not certified in Dodge just Ford! I say beware the worst experience of our life. Also the loaner broke and they never returned our personal belongings. Also they said to us if you can spend $2500 for exhaust manifold this would not happen! Per Dodge that is incorrect beware!! After it was inspected it’s learned that no new parts were put in our $25000 truck and documents showing it!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Nice person from dealership negotiated a deal with me on

Reviewed by Vote 2024 from Marion illJuly 02, 2024

Nice person from dealership negotiated a deal with me on a vehicle. I wanted it my wife did not. Ha ha. I did not get car but not the fault of Carson Ford. Can’t remember guys name but nothing wrong with his work ethics and response to my inquiries.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

transmission service on 2005 ford freestyle 2015

Reviewed by steve from fort madison iowaOctober 18, 2016

charged my wife $2000 to fix cvt transmission lasted about a week and had same problem wife told them to do something different to fix they did same thing transmission not working. they stated problem with car was inherent. they kept the money. Not a source of wanted us as a customer for life as they like to advertise.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Carson Ford

ANYTHING THEY CAN DO WE CAN DO BETTER! ANYTHING THE "SO CALLED" BIG DEALERS CROW ABOUT:

REBATESINTEREST RATES TRADE ALLOWANCES

CARSON MOTORS CAN MEET OR BEAT AND GIVE YOU THE PERSONAL ATTENTION YOU DESERVE!

JUST THINK ANYTHING THEY CAN DO CARSON MOTORS CAN DO BETTER! AND HAVE BEEN FOR THE PAST 55 YEARS--"BECAUSE WE DON'T WANT TO SELL YOU JUST A CAR TODAY--WE WANT TO SELL YOU TRANSPORTATION FOR A LIFETIME"

LET US SHOW YOU!

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