175 North Avenue
Carol Stream, IL 60188

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Sales: 630-682-9200

Used Cars: 630-682-9200

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Hawk Ford of Carol Stream

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

470 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sharon knows the vehicles, friendly and quick to please

Reviewed by andora47November 11, 2025

Sharon knows the vehicles, friendly and quick to please perspective buyers. She knows the inventory. After she found out our needs, she got us something to look at right away. With many years of purchasing cars, this is the only we bought the first car we looked at and the first place we stopped. At the beginning of the test d drive I stated that We will want to go for a ride alone. When the time came, she did not want to do that. She had forgotten that I wanted that.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Here at Hawk Ford of Carol Stream, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience, friendly employees.

Reviewed by hocksteinNovember 08, 2025

Great experience, friendly employees. Purchased 4 cars from Ford, loved everyone of them!! Thank you Hawk Auto

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hawk Ford of Carol Stream.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service.

Reviewed by edgarreyes.uNovember 01, 2025

Great customer service. Super helpful and nice. Very comfortable space with great staff super helpful as well.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hawk Ford of Carol Stream!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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