175 North Avenue
Carol Stream, IL 60188

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Sales: 630-682-9200

Used Cars: 630-682-9200

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Hawk Ford of Carol Stream

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

474 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sharon was very helpful and fast.

Reviewed by Octaviodelavega2024November 25, 2025

Sharon was very helpful and fast. They got everything done in under an hour. I appreciate the help, thank you!!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for choosing Hawk Ford of Carol Stream! Please let us know if we can be of any more assistance.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jason and Sharon are the best have not purchased a

Reviewed by NAMTIZNovember 24, 2025

Jason and Sharon are the best have not purchased a vehicle in 13 years. Told Sharon what I wanted and found my Explorer in five minutes . . Great customer service and very knowledgeable.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hawk Ford of Carol Stream!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sharon Delong was my salesperson.

Reviewed by cgallichioNovember 20, 2025

Sharon Delong was my salesperson. She was very helpful and answered every question I had. She helped with every aspect of my search and purchase. I would definitely use her again and recommend her to friends and family

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for choosing Hawk Ford of Carol Stream. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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