Hawk Ford of Carol Stream

Ford New Car Dealership in Carol Stream, IL

175 North Avenue
Carol Stream, IL 60188

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Sales: 630-682-9200

Used Cars: 630-682-9200

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm
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Reviews of Hawk Ford of Carol Stream

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

490 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sharon was absolutely wonderful have not bought a new car

Reviewed by 7go2wlJanuary 14, 2026

Sharon was absolutely wonderful have not bought a new car in 15 years and she made this process so very easy . Thank you Sharon

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a wonderful experience purchasing my first car!

Reviewed by cassandratheoneeJanuary 08, 2026

I had a wonderful experience purchasing my first car! Sharon was amazing and very helpful!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for choosing Hawk Ford of Carol Stream! Please let us know if we can be of any more assistance.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sharon was extremely knowledgeable and took the time to

Reviewed by Walkerfamily085January 07, 2026

Sharon was extremely knowledgeable and took the time to explain everything clearly without any pressure. She answered all my questions honestly and made sure I felt confident in every step of the process. Her communication and transparency really stood out.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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Ford

Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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