901 S Illinois St
Belleville, IL 62220
Sales: 888-319-3905
Used Cars: 888-821-2259
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Belleville, IL that carry Ford
Overall Rating:
3.7 (out of 5)
78% recommend this dealer
490 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Had what I wanted, and we came to terms.
Had what I wanted, and we came to terms. Gave me a fair price on my trade in. Went home with a brand-new Explorer.
Dealer Response
Hello Marc, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Maximum rating = 5
I was about 2-1/2 hours from the dealership so they
I was about 2-1/2 hours from the dealership so they informed me when everything was ready prior to me heading out to minimize time. Truck was just as described and everything was in working order.
Dealer Response
Hi Jayson, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Maximum rating = 5
My experience with Auffenberg Ford in Belleville was
My experience with Auffenberg Ford in Belleville was horrible I would never recommend them to anyone. Brian P was very rude and unprofessional and tried to raise his voice at me when I spoke with him. I purchased the 2019 jeep grand Cherokee on September, 5th and by September 11th I was calling then about my truck having a delayed start that they are saying they can not duplicate the issue so there for they do not know what to fix, however the delayed start happens two or three times a day when I had it. I returned the loaner vehicle to the service department and told them I do not have a piece of mind in the Jeep and that them not being able to duplicate the issue was not acceptable for me to be dealing with it two or three times a day. The jeep has been parked at there lot since being worked on now for the second time. Brian informed me there is nothing that can be done because I signed a contract. He also had no problem letting me know that I can get a lawyer but he makes $10,000 dollars a month and Auffenberg has high priced lawyers also and they will take me to court over the truck. He said with his income he wouldn't want to do that and he is sure I dont want to do it either. This dealership knew they were selling me a defected vehicle. When I went to test drive the vehicle it would not start and was told they replaced the battery and alternator before I financed it. This purchase was the biggest regret of my life and I will never go through Auffenberg again. I have several videos with different date and time stamps of the issue happening. Auffenberg still has the car on there lot and refuses to contact capital one to let them know the issues and that I no longer want the vehicle.
Maximum rating = 5
At Auffenberg Ford Belleville we sell new Ford cars trucks SUVs and vans as well as offer a wide selection of quality pre-owned vehicles-all at outstanding prices and all with hassle-free sales. Our Ford Certified Service and Parts Department accommodates all makes and models and is open Monday through Friday 7 am to 6 pm closed Saturday and Sunday.
Auffenberg Ford Belleville is located in Belleville Illinois and serves the entire Illinois and St. Louis Metro East area including: Swansea Alton Edwardsville Collinsville Highland Mount Vernon Fairview Heights Mascoutah Millstadt Waterloo Saint Louis City and St. Louis county.
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