980 W Broadway St
Idaho Falls, ID 83402

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Sales: 866-795-3019

Used Cars: 866-795-8248

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Lithia Ford Idaho Falls

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

979 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service, friendly people, easy to get appointments,

Reviewed by colin.howard76January 17, 2026

Great service, friendly people, easy to get appointments, fast service and comparable prices . Work done when stated or sooner.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Colin, thank you for sharing your excellent feedback about our Service Department! Your experience is our priority and we are grateful to have you as a customer at Lithia Ford Idaho Falls. Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

As a first time customer the dealership very

Reviewed by clinttadamsJanuary 05, 2026

As a first time customer the dealership very professional. Sam my service advisor is top notch. He made sure all of my needs were taken care of. I would recommend him to anyone who asks. I will come back if anything else occurs.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with Sam and the team! We appreciate your feedback and hope to see you again at Lithia Ford Idaho Falls.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Never seems like they have enough techs to do the work

Reviewed by JdlainhartDecember 29, 2025

Never seems like they have enough techs to do the work scheduled. ALWAYS behind on the scheduled appointments

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to leave a review. I apologize for the inconvenience you've experienced, as this is not the timely service we aim for. If there's anything we can do for you in the future, please let us know. Until next time, safe travels! - The Lithia Ford Idaho Falls Team

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lithia Ford Idaho Falls

Trying to find the right dealership for all your automotive needs in the Blackfoot, ID area can be difficult. How do you compare? How does a dealer stand out? We believe that focusing on our customers is the way that we will stand out to everyone who walks through our doors. Whether you are here to buy a new Ford or a used vehicle, we have got you covered with outstanding inventories and a friendly and knowledgeable sales team. We even have some featured vehicles that might interest those bargain shoppers who are looking for the best value. Lithia Ford Idaho Falls, located at 980 West Broadway in Idaho Falls, ID, is not just about selling you a vehicle. We want to develop a long-lasting relationship with all our Rexburg, ID customers. We want to do that by offering you every service you could possibly want at a car dealership and we aim to do it very well.

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