Speedway Ford

Buyer be aware. "As is" means "As is". I wish I could do a half star after this experience. I bought a used 2018 truck less than a month ago, and as soon as I left the dealership, a vibration occurred and stayed the same over a certain mph. Unfortunately, when the test drive occurred, I ended up being right under this paticular mph which I felt nothing. I called back a day or two later after I went through every diagnosis I could. All I was told was that they did the so called "99 point inspection" which they sent to me after this complaint. That inspection isn't as good as the piece of paper it was typed on. Now, the truck has to have a transmission. Wow, it could have lasted at least a month or two before it came up. All they could say is, it is yours. Man, what some customer service. As long as they get the sell. It must be nice to check tire pressure, fluids, and a bunch of nuts to see if they were tight and call it an inspection. If you decide to go here to by a vehicle, bring your own personal mechanic to do the inspection. I hope you all enjoy your commission.

My truck buying experience with Speedway Ford was excellent. .From beginning to end, my salesman, Eric Carter, was friendly, professional, and courteous. He asked the right questions to determine what I wanted and helped me find it. Neither he, nor Joel (the Sales Manager) was too pushy.

Pressured into buying the extended warranty only to find out they no longer honor it due to COVID and they refused to schedule my vehicle for repairs and told me I would have to leave my vehicle 5 to 6 weeks because they only had one worker employed now and they were going on vacation for a week. Sorry excuse for a business