925 Shugart Rd
Dalton, GA 30720

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Ford of Dalton

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent all the way!

Reviewed by Jeffrey Myers from Dalton, GeorgiaNovember 29, 2025

Excellent all the way! Every person was professional and appropriate. I would recommend to anyone. There are multiple dealers in the local area. I have nothing negative to say about them. I can only say this is the second vehicle I have bought from Ford of Dalton and I won?t buy a Ford from any other dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Twana was great to work with.

Reviewed by April Baldridge from Tunnel Hil, GaSeptember 13, 2025

Twana was great to work with. Very responsive, reliable and knowledgeable. Would definitely send our friends and family to Ford of Dalton and Twana. Great experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, April! We’re so glad to hear Twana was responsive, reliable, and made your experience a great one. We truly appreciate your recommendation and look forward to seeing you again!

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Maximum rating = 5

4.0 (out of 5)

I?m satisfied with the car. My only complaint is that

Reviewed by Dennis Dinges from Ringgold, GAMarch 11, 2025

I?m satisfied with the car. My only complaint is that there was only one key fab available with the car I bought From Dalton Ford. I assumed that I?d be given a second fab, but was declined when I ask for it. My feeling is that the Ford dealership should have either prearrange for a new fab to have been made or to have specified that the car only had one key fab available before we discussed the deal. I approached the local Honda dealer and a new fab will cost over $380.00 and it?s unfair for me to bear that cost. I provided two key fabs with the car I traded in, which was a Mazda Mx-5. When I bought it from the Mazda Dealer, John Ellis, Marietta, they advised me that it only had a single key fab, but they promised to have new one made. A week later I brought the car back to Jim Ellis and a key fab service company made a Mazda key fab. Now that?s what I call excellent service.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Dennis, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon. Victor Yoshida or Morgan Darnell, (706) 278-1151

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Maximum rating = 5

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