Hardy Family Ford

Hardy Ford is very friendly and a great place to buy a new Ford.

CAREFUL! ALERT! DANGER! It has been a difficult situation and this place has been the worst place it is terrible... the service area is horrible they never know anything they are rude... my story on June 24 there was an electrical storm near my house and my F150 xlt sport truck 2021 stopped turning on, nothing electrical worked, a crane lifted my truck and we took it to Hardy Ford Family, it lasted exactly 1 month in the repair area without any diagnosis, my insurance gave a check for $8,300. Since there was never a diagnosis or repair and Mrs. Melai from customer service never knew anything, we decided to sell the truck and get a new one obviously with financing, we closed the business and I gave the black truck and the check, signed papers and got a new one Ford F150 STX 2023 "bad idea" they gave me an interest rate of 9%, when the black one was 0%, I mean this red one is my 4th Ford truck and the last one. Ok, the red truck started to fail after 15 days, the speed screen started to fail, I took it in and they repaired it. Now it has problems with the engine and the gearbox, it doesn't accelerate, it takes 3 or more attempts to start, it has no power, no, this place is horrible. don't go here. I have lost my patience, money, time, and will never pick up a Ford again. ws horrible Hardy Family Ford.... oh and I forgot last week dear Melai called me to tell me I owe $1000 more for the repair of the black truck. this is horrible

Don’t trust the service center. Please get a second opinion. I was told to purchase a new car bc mine was not able to be fixed. I was in tears. Took the car down the street to Dallas Automotive where the oil leak issue was resolved and tech was stunned that they would say it wasn’t able to be fixed… terrible experience with this company