1680 Whittlesey Rd
Columbus, GA 31904

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Sales: 706-405-4674

Used Cars: 706-786-9057

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Group 1 Ford of Rivertown

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

2501 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The Service Team was very courteous and professional.

Reviewed by JohnDecember 19, 2025

The Service Team was very courteous and professional. The work done on our vehicle was excellent. We were met immediately upon arrival and taken care of and notified by personal phone call when our vehicle was ready for pick up. The Service Agent took us to our vehicle and made sure we were happy with the work done.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service was fast and friendly!

Reviewed by SunShine from Columbus, GADecember 19, 2025

Service was fast and friendly! Service technician communicated throughout the process and mechanics were thorough during the inspection. No one tried to up sale me on anything.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rivertown. Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Lacey D was amazing as my rep.

Reviewed by Local Truck Driver December 19, 2025

Lacey D was amazing as my rep. She contacted me with deliberation and clarity. She also worked hard to handle my warranty claim through a 3rd party. The mechanic also did a great job on the install and my truck feels like new!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Group 1 Ford of Rivertown

At Rivertown Ford our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions please feel free to contact us.

Please review our extensive inventory of Ford cars trucks and SUV's including the Ford Mustang Fusion and F-150. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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