7555 Roswell Road
Atlanta, GA 30350

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Hours Toggle

Sales Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 7:00pm

Reviews of Jim Ellis Ford Sandy Springs

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1196 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Emmanuel Aguirre

Reviewed by DaniAlbaNovember 14, 2025

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Emmanuel Aguirre at Ford! I had an incredible experience working with Emmanuel Aguirre, and I cannot recommend him enough! From the very beginning, he was polite, knowledgeable, and genuinely focused on helping me—not pushing me. I came in unsure of what car would be right for my lifestyle, and Emmanuel took the time to listen and guide me. He ended up finding the PERFECT vehicle for my needs. I was also thrilled with the “Red Carpet Lease” deal he put together for me—it honestly couldn’t have been better. What impressed me most was the level of service. They delivered my new car directly to me, picked up my trade-in, and handled all the paperwork through DocuSign, so I didn’t have to drive across town. I truly felt like a VIP throughout the entire process. But the biggest thing for me: he was never pushy. As a woman, car shopping can sometimes feel uncomfortable or pressured, but this experience was the complete opposite. Emmanuel was respectful, patient, and made everything easy. If you’re looking for someone who will treat you with care and help you find exactly what you need, go see Emmanuel. He’s the best!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Was a really great experience Buck was super attentive

Reviewed by kendigrNovember 13, 2025

Was a really great experience Buck was super attentive getting the financing was a breeze and I'm super happy with the purchase.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Glad I was back to have Mike buck as my agent when

Reviewed by BrauliomtzmiguelNovember 13, 2025

Glad I was back to have Mike buck as my agent when purchasing my truck, was helpful from start to finish and helped me get a great price.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jim Ellis Ford Sandy Springs

Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by Jim Ellis Automotive — an automotive group comprising 20 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.

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