1118 13th St
Saint Cloud, FL 34769
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 7:00pm |
| Wed | 7:30am – 7:00pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Saint Cloud, FL that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
NO SERVICE AND LIARS
If I could give this place a negative star review, I would. First, made an appointment, took 3 weeks to get because they only have one diesel mechanic. Drop it off on the day of appointment at 710 am. No one calls me with an update. I call the service department at 3:00pm to inquire on my vehicle. Was told they still haven’t called in all the parts to the insurance company for approval, nor have any parts been ordered. Service person chuckled and said can we keep it another day…I said yes. Next day comes around….again, no call from them! I call to find out what’s going on. Apparently the mechanic is have a problem finding electrical issue. My husband calls service manager asking what the heck is going on. Clearly Dave, “the manager “ doesn’t have a clue either. Found out the service department was lying to me. All they did in a day and a half was a freaking oil change. They haven’t even Looked at the electrical issue yet NOR ANY OF THE OTHER PROBLEMS. This place is a joke! They were just going to try to keep my truck again today and continue to push it to the side! Zero customer service and xxxxty work ethics. Dave should find another job.
Maximum rating = 5
Josh was great
Josh was great. The loan process took a little bit and my tires on my car needed to be rebalanced. But everything was fixed promptly as soon as I notified them what the problems were.
Dealer Response
Thank you for the 5 stars! We strive to make the buying process as easy as possible for our customers and always love to hear about their experience. Thank you for choosing Kisselback Ford
Maximum rating = 5
great car and truck dealership
Joshwa , Kim and Mike was awesome! They helped me find a truck I really like , worked out the finances for my situation! Thanks again! Would highly recommend Kisselback dealership! Thanks Paul
Maximum rating = 5
Kisselback Ford located in St. Cloud FL is proud to be one of central Florida's premier providers of new Ford products and pre-owned vehicles. Since inception Kisselback Ford has kept a firm commitment to providing quality sales and service to their customers. This is evident with the creation of the Kiss Advantage. This program provides customers with outstanding service by factory trained technicians free shuttle service recurring incentive/rewards programs insurance quotes and many more benefits.
Since people today have many choices when it comes to purchasing or servicing their vehicle Kisselback Ford provides a great experience.
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