Group 1 Ford of Pensacola

Ford New Car Dealership in Pensacola, FL

6397 Pensacola Blvd
Pensacola, FL 32505

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Sales: 850-476-9050

Used Cars: 877-257-1038

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm
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Reviews of Group 1 Ford of Pensacola

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

3135 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Just completely average.

Reviewed by Ken from Pace, FloridaNovember 30, 2025

Just completely average. Valve stems not put back on after tire rotation. Communication was good. Advisor was good. Nice facility. Prices for the oil change seemed bloated because I used my Ford points. I?ll try another dealer next time.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The service was done quickly , receive video inspection

Reviewed by Jon November 30, 2025

The service was done quickly , receive video inspection and call from service advisor same afternoon . Good job by all -

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My Ford now runs like new.

Reviewed by bussm642November 30, 2025

My Ford now runs like new. Thank you Brian for your patience with me trying to get the right package.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Group 1 Ford of Pensacola

Welcome to Group 1 Ford of Pensacola- Serving Crestview Fort Walton Beach Daphne and Mobile AL

Go Further with Ford! You might know us as a popular Ford dealership in your area. We are... But that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new Ford and used car models. It's also why we offer first-rate Ford service. We hope to have the pleasure of meeting you soon.

We will BUY or TRADE for your car with AcceleRide! Inquire today to upgrade your vehicle.

Ready to buy? Get a price quote before visiting the dealership.

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Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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