AutoNation Ford Panama City

We worked with several different people. While we did get off to a rocky start. ( Just some misunderstanding ) Olivia did save the day and seal the deal. We worked with another salesperson also , but I'm not gonna attempt to spell his name ...but they worked as a team to make sure we had the best experience. Will and Sam did a great job in finance to get us a great rate. They did everything they could to make this process easy and that is appreciated.

I was very pleased with Tom Spencer (sales), and with Will and Sam (in finance). Very nice guys that answered all my questions and addressed all my concerns. They made my purchase easy and I was really excited about surprising my son with a new car! On the other hand, Ty (in Finance) must have been having a bad day. His comments to me were rude and he brushed off my questions and concerns. He attempted to make me feel like an idiot. I almost gathered my things and left before finalizing the deal. He would have let me walk out over $88. It really put a bad taste in my mouth and he took a lot of the joy out of my experience. Hopefully, he will not continue to treat people this way, or talk to them in this manner, because the dealership will inevitably lose customers. They almost lost my business, but Tom, Will and Sam apologized for his behavior and saved the day. Never did receive an apology or a single word from Ty.

Long after I made the decision to buy the two cars one month apart. Both sales people that sold me a car apiece did a good job and were very friendly.