730 W 15th St
Panama City, FL 32401

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Sales: 888-371-9738

Used Cars: 888-882-9796

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Reviews of AutoNation Ford Panama City

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

2067 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

It was fine.

Reviewed by mrgeorgegFebruary 03, 2026

It was fine. I will say, after going to Autonation for 3 years for my oil changes and tire rotations, I was shocked. Every time i have been there, my windshield washer fluid was low and the light was on. For the first time in three years, they actually filled my windshield washer fluid. Probably just filled with water, but whatever, color me shocked. Otherwise, if i didn't pay for my oil changes and tire rotations when i bought the explorer, i would not be going there. Never really wowed at this place. Really not the best place.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, thank you for taking the time to leave us feedback. Please reach out to us at (850) 253-7000 when you can so we can address this situation directly. Thank you and have a great day.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Final Bill did not equal quote.

Reviewed by MikeFebruary 01, 2026

Final Bill did not equal quote. Told two batteries would cost $236.43 (each) which included labor for installation. (Which I specifically asked about labor) The time frame to get this done would be about an hour. They added $57.41 for labor, $72 for “Misc. Charges, and $46.41 for taxes (which I understand that charge). Time in for battery installation was 13:06 time in and time out was 16:13. (Over 3 hours later). The extra time doesn’t bother me as much as paying the unquoted $633.70. I like the friendliness of the service people, but not being told the correct “out the door” cost. Afraid the 5 stars that they ask me to give them is not what I believe they should be given.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We would like the opportunity to address your concerns. Please reach out to us directly at (850) 253-7000 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Larry Evans the salesman was wonderful.

Reviewed by MVET69January 30, 2026

Larry Evans the salesman was wonderful. He made the purchase smooth, seamless experience, Even the paperwork was very well done. No pressure for upcharge items. Would differently use them again.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Ford Panama City

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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