Duval Ford

Ford New Car Dealership in Jacksonville, FL

1616 Cassat Ave
Jacksonville, FL 32210

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Sales: 888-482-0716

Used Cars: 866-520-6628

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm
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Reviews of Duval Ford

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

3038 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I was interested in a used car that they have on their

Reviewed by R. Kay from Glen St. Mary, FLDecember 07, 2025

I was interested in a used car that they have on their lot. I had found it on another website and I looked at the vehicle history before contacting them. The history showed that the car had been in an accident. Their website says that the car has never been in an accident. I mentioned that to the sales person. He lied and told me he fixed the error. I checked today, 5 days later, and the same error is still there. No thanks I will not deal with therm.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mobile pick up / delivery is great!

Reviewed by coenewsDecember 07, 2025

Mobile pick up / delivery is great! Service impeccable / communication excellent Got more than I asked

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Really Good sales Experience.

Reviewed by lalit malikDecember 05, 2025

Really Good sales Experience. Excellent Information Delivered. Very well service. Detailed information and excellent customer support.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Duval Ford

Duval Ford has proudly served Jacksonville since 1916, making us the city’s first Ford dealer and now the #1 in sales volume. With over 110 years in business and more than 1,000 new and used vehicles in stock, we offer one of the largest selections in Northeast Florida. As a family-owned dealership, we provide personalized service, unbeatable prices, and a commitment to customer satisfaction. We’re also a Ford Pro Elite Dealer, offering expert fleet support and convenient Mobile Service that comes to you. Big #1 Duval Ford!

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Ford

Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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