1616 Cassat Ave
Jacksonville, FL 32210

Get Directions

Sales: 888-482-0716

Used Cars: 866-520-6628

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Duval Ford

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

3061 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience, great team and worked some numbers

Reviewed by Aaron PeloneJanuary 24, 2026

Great experience, great team and worked some numbers around to suit my needs. Very satisfied!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very fast and friendly service, will definitely bring my

Reviewed by Deehines01January 23, 2026

Very fast and friendly service, will definitely bring my truck back again for my service

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Brian came out and was very professional and polite and

Reviewed by creech628January 23, 2026

Brian came out and was very professional and polite and explained everything he was doing and why . Great young man and would be happy to have him come back and work on our cars

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you creech628 for the 5 star recognition for Brian and the Duval Ford Mobile Service program.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Duval Ford

Duval Ford has proudly served Jacksonville since 1916, making us the city’s first Ford dealer and now the #1 in sales volume. With over 110 years in business and more than 1,000 new and used vehicles in stock, we offer one of the largest selections in Northeast Florida. As a family-owned dealership, we provide personalized service, unbeatable prices, and a commitment to customer satisfaction. We’re also a Ford Pro Elite Dealer, offering expert fleet support and convenient Mobile Service that comes to you. Big #1 Duval Ford!

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