9650 Atlantic Blvd
Jacksonville, FL 32225

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Sales: 904-747-8996

Used Cars: 904-747-8996

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Coggin Ford of Jacksonville

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

1470 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Garbage customer service, zero accountability.

Reviewed by H G from Jacksonville, FloridaFebruary 09, 2026

Garbage customer service, zero accountability. Valet appointment was canceled 3 minutes before my appointment. Tried communicating through the texting system they have, the person kept copying and pasting the same answer that a manager will be in touch with me and this will be sorted iut ASAP. Nothing happened. Called multiple times but seems like they are always in a meeting ( or thats how they avoid customers! ), finally was able to speak to someone 6 hiurs late who scheduled me to the next day. They get my car at 8 am , despite having an appointment at 9, i call at 5 pm and the service person tells me that they didn't get to my car till 4 pm and they have to keep it over night! Why making an appointment then !!! Zero shame, zero accountability, talks to me like if they are doing me a favor! Next day i have to uber, get a loaner car for the day, drop the loaner later and waste half my day dealing with this. Its been a week, haven't heard back from anyone despite multiple calls. Same answer, leave your number and they will call you back. Shame on you and shame on Ford to have such dysfunctional location. Take your money somewhere else!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Fantastic service, I would highly recommend them.

Reviewed by jimliz7777February 08, 2026

Fantastic service, I would highly recommend them. Very very courteous and prompt. They are the best!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

Caleb was fabulous.

Reviewed by Michelle L from Jacksonville, FLFebruary 08, 2026

Caleb was fabulous. He was attentive, answered questions, responded quickly to texts, and was pleasant and outgoing. I have walked out of numerous dealerships knowing I would never return, but Coggin Ford made buying my vehicle pleasant. I live two hours away, but it's worth it...I recommend this dealership unequivocally.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

About Coggin Ford of Jacksonville

Get to Know Us Your New Ford Dealership Serving Jacksonville Ponte Vedra Beach Atlantic Beach Neptune Beach and Jacksonville Beach

At Coggin Ford we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford Focus Fusion Escape Explorer and F-150 models on display we're here to help put you behind the wheel of the right new or used vehicle for you. But we don't consider that the end

Ready to buy? Get a price quote before visiting the dealership.

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