10720 Philips Hwy
Jacksonville, FL 32256

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Sales: 877-206-0318

Used Cars: 888-395-3235

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Reviews of AutoNation Ford Jacksonville

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

1633 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a great experience at AutoNation Ford Jacksonville.

Reviewed by Matt from Hahira, GANovember 26, 2025

I had a great experience at AutoNation Ford Jacksonville. After finding a car online and calling the dealership for an out-the-door number, my associate Carla didn't play any games and honored their "One Price" policy. I came from out of town the next day and the car was ready to go when I showed up and most of the paperwork was already complete. During the test drive we found a small issue with the car that the service department immediately took care of. While I was in "the box," I was offered the standard add-ons (warranty, appearance package, etc.) but it wasn't a high-pressure sales pitch. AutoNation beat my pre-approved finance rate and I was quickly out the door for the exact price I expected with what I think is going to be a great car. I would definitely return.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Matt, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

I had an issue with my vehicle and Aaron Vazquez from the

Reviewed by Michelle Riordan from Jacksonville, FLNovember 08, 2025

I had an issue with my vehicle and Aaron Vazquez from the service dept made sure all my issues were addressed and even had a recall addressed too.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. We are always more than happy to assist you if anything else comes up. Take care!

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Maximum rating = 5

5.0 (out of 5)

Enjoying my 2025 Ford Explorer ST-Line.

Reviewed by Daniel Keplinger from Orange Park, FloridaOctober 28, 2025

Enjoying my 2025 Ford Explorer ST-Line. Jorell guided me through the buying process ensuring all my needs where met. I felt I got the best possible deal available, I got quotes from several dealers and Autonation Ford Jacksonville beat them all.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! If you ever need help, just give us a call. Happy motoring!

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Maximum rating = 5

About AutoNation Ford Jacksonville

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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