Ford
New Car Dealership in Newark, DE
Overall Rating
4.9/5
Read dealer reviews
At Porter we offer a Lifetime Engine Guarantee for as long as you own your car. Free with purchase on all vehicles except our Budget Cars. We offer low, competitive prices with no haggling. Free vehicle history report with every used car plus our technicians put every vehicle through a rigorous Certified Quality Inspection, checking more than 125 points. Bumper to bumper warranty on all late model used cars and trucks at no cost to you. For the first 3 months or 3,000 miles, Porter will repair or replace any accessory or operating part ? right down to tires and wiper blades! Expect peace of mind from Porter Ford.
Porter Ford's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.
Porter Ford Reviews
Overall Rating
4.9/5
968 out of 979 people recommended this dealer
Overall Facilities:
4.6/5
Worst service ever
Reviewed by Nick
in Go pa
October 14, 2019
Dropped off my car and have not heard anything in over 6 weeks . I would not ever buy or take a car to this place .
Buyer beware
Reviewed by Theodore
in Newark, De 19702
August 10, 2018
I purchased my 2004 Ford F-350 from Porter and have taken my vehicle back to the Porter dealership for all the services over the years, despite the extra cost. Yesterday, I took it in to have the breaks checked and I needed to have the rear break caliper replaced again. I found that difficult to believe since I just had it replaced a year and a half ago. I asked why it wasn’t covered under Ford’s 2 year parts warranty. The service writer at Porter Ford told me it wasn’t covered under warranty because the last time when they replaced it, Porter Ford used an aftermarket part from Autozone instead of a genuine Ford Motorcraft part. I asked why they would do that and then charge me a premium price for the work and after checking with everyone there they had no explanation...just that it wasn’t covered. Obviously Porter Ford is putting on aftermarket parts in their service work, charging a premium price for dealer service and then when the cheap parts fail, you paid a premium for assuming they were genuine Ford Mortorcraft parts, and then they tell customers it is their problem. A complete business service scam of the worst type. After doing business with them for 7 years I will never go back. Buyer beware.
Awesome New Car buying Experience
Reviewed by Mark
in Newark, DE
April 01, 2014
Michael Williams greeted us when we walked in the door with courtesy and professionalism.. Asked all the right questions and helped us in selecting the vehicles to look for that matched our needs. When showing the vehicles he brought the vehicles into the service bay to spare us from the heavy rains in the area..nicely done! Once we decided on a vehicle the financial process went well with all approoriate discounts and savings applied up front with no surprises during the actual purchase. Overall a very pleasant experience with my satisfaction in mind from start to finish!
