Shaker Family Ford Lincoln in Watertown including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Ford and Lincoln New Car Dealership in Watertown, CT

Overall Rating

5/5

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The origins of Shaker Family Ford Lincoln begins with our grandfather, who got into the car business while selling vegetables at the Farmers' Market in Waterbury, CT. It was there that he decided to start fixing the trucks that both the merchants and the farmers used for business. In the 1930s, he started a repair shop which grew into a full-service station and ultimately used vehicle dealership. In 1947 we became a new car dealer.We have been part of the Waterbury, Connecticut market for years and now, with three generations of ownership, we have grown our New England business into 6 franchises in two states.

Our certified mechanics know how to keep your new Ford or Lincoln fine tuned and safe. So if you are in Watertown or the surrounding area, check out Shaker Family Ford Lincoln!

Shaker Family Ford Lincoln Reviews

Overall Rating

5/5

2297 out of 2313 people recommended this dealer

Customer Service:

4.9/5

Buying Process:

4.8/5

Quality of Repair:

4.9/5

Overall Facilities:

4.9/5

Awesome Experience

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Renee
in Cheshire , CT
September 07, 2019

Craig Collins was phenomenal!! He is extremely knowledgeable, easy to work worth and the patience of a Saint!!. Working with a Senior can be a challenge with the new technology and he made is seamless. The entire process was quick and easy. I recommend asking for Craig!!

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Worst dealer ever!!!!!!

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Dre
in Hartford,ct
July 27, 2019

I purchased a 2010 Honda crosstour from this dealership (shaker family Ford). No more than 24 hours of having this car my battery is dead and I have to jump it. Then I end up being locked out of my navigation system and radio. I go back to the dealership for assistance and I was just pushed away and around, no action or help was taken. I spent up to 15k for this car with an extended warranty from this dealership. The customer service is awful never have I been treated this way ever. especially getting this type of customer service experience from the general manager of the dealership "Dom lacapra". Who said "I can get my own xxxx battery". I will never be returning to this dealership ever and the recommendations I have given to other people will not be coming in to this location. Nope NEVER! No one ever should be treated this way. I have a new born son and another son on the way and the amount of vibration in the car felt like the wheels were going to come off ! I shouldn't have to worry about these things happening and having to be scared traveling with my son. Safety first! So I end up taking it to Honda across the street and checked the car every wheel is pointed in a different direction. So my alignment was off and you would think that putting new tires on the vehicle. Tires would be balanced and an alignment would be done! The lack of all around business ethics is unbelievable. I would have done better going to a side dealership or to another dealership next door. I would even rate this dealership with half a star.

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had a very pleasant experience with k

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by MikeZ
in Roxbury, Ct
March 27, 2014

We had a very personable experience and liked the shaker ford atmosphere. K Bekurti was very helpful through our car buying experience. We purchased a brand new Edge.

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Dealership Contact Information

Shaker Family Ford Lincoln 831 Straits Turnpike
Watertown, CT 06795

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:30pm	9:30am	9:30am	9:30am	9:00am	9:00am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	5:30pm	5:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:30am	7:30am	7:30am	7:30am	7:30am	8:00am
Close	Closed	5:30pm	5:30pm	5:30pm	5:30pm	5:30pm	12:00pm

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New Car Locator New Car Inventory for Shaker Family Ford Lincoln in Watertown, CT, 06795 by make:
1 2019 Ford EcoSport Vehicles
2 2019 Ford Edge Vehicles
3 2019 Ford Escape Vehicles
4 2019 Ford Expedition Vehicles
5 2019 Ford Expedition Max Vehicles
6 2019 Ford Explorer Vehicles
7 2019 Ford F-150 Vehicles
8 2019 Ford F-250 Vehicles
9 2019 Ford F-350 Vehicles
10 2019 Lincoln Continental Vehicles
11 2019 Lincoln MKC Vehicles
12 2019 Lincoln MKT Vehicles
13 2019 Lincoln MKZ Vehicles
14 2019 Lincoln MKZ Hybrid Vehicles
15 2019 Lincoln Nautilus Vehicles
16 2019 Lincoln Navigator Vehicles
17 2019 Lincoln Navigator L Vehicles

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