Ray Seraphin Ford Inc

This is the second vehicle I purchased from this dealer. I like the old school approach they take in selling a truck. No xx, just good information and service.

The process was fast and simple. I sent my wife for a test dive, and we brought it home the same day.

My experience with a Salesman A salesperson named Ray the finance manager and the general sales manager Allen McDonald were very poor they got me in their office and basically told me this was a good deal to get this car the influenced me by intimidation and the vehicle that they sold me they the vehicle was a salvage vehicle they told me it was owned by one owner the vehicle had many problems including serious rust on the rocker panels a front end problem that shakes whenever you drive on the road I brought my vehicle back there several times to be fixed and the service people were great the service people and the service manager were great and helping me out but the sales manager the salesperson and the finance manager were very sneaky and how they lied to me about the car and told me it was one older car I found pine needles everywhere in the car which I figured out Windows must have been broken and that's how all the pine needles got in the car the car is in very bad shape for a 2012 Ford Fusion I call Ford confusion they lied to me throughout the whole sales part I suffer from disabilities and I feel they took advantage of me and they are not coming through to fix the problems with the car and again I say the service department and the service manager were great the salesperson the sales manager and the finance manager or sneaky like people in a back alley